When will my order ship?
All orders are subject to verification and approval before shipping and may take up to 3 business days to process before leaving our warehouse.
I will do everything possible to ensure your order arrives in a timely manner. Unfortunately, Il forcolaio matto cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions.
Will I get a tracking number?
As soon as your order is processed and packed you'll receive a shipping confirmation email with tracking information. Please allow at least 12 hours for the tracking information to update before reviewing your tracking status.
Where will my order ship from?
All products ship from my workshop ramo dell'oca - cannaregio 4231 - 30121 Venezia - Italy.
What are my shipping options?
I offer shipping methods via Crono Poste, SDA and DHL for international shipments.
Do you ship internationally?
I'm happy to offer International Shipping for shipping outside Italy via DHL. Shipping costs will be calculated automatically upon checkout. Il forcolaio matto is not responsible for any import fees or duties on international orders. To calculate import costs, please contact your country's Customs office directly.
Can I use my own shipper account?
Unfortunately I'm unable to ship on your account, however, we pass through actual shipping costs and have negotiated competitive rates with our carriers.